Due to the nature of our products, all sales are final. Cannot be returned or exchanged. If there is a problem with your order, please contact us within 3 days of receipt of package and we will do all we can to make it right. Photos of products in question must be supplied if requested from Georgetown Soaps. All inquires must be sent by email on the contact page of the website. Messages sent via Facebook may not be responded to. Georgetown Soaps offers no warrantees, written or implied for anything we sell. Georgetown Soaps is not responsible for products you create using our supplies. Customers are responsible for testing our supplies in your recipes for compatibility and safeness. Georgetown Soaps is not responsible for any errors or omissions on this website or on the labels of the products we sell. We reserve the right to change our prices at any time without notification.
Free Rewards Items are based on availability at the time of your order. If an item is out of stock, we will not offer a rain check. Pick another item in that category. The rewards program may be discontinued without notice. The items offered as free rewards may change without notice. If you DO NOT add the items to your order before you check out, WE CANNOT add them to your order after the fact. This helps us be efficient in shipping EVERYONE’S orders and keeps inventory accurate. If you are able to hack or bypass the rewards program and you order items that are not earned by your order, we reserve the right to only ship what you have earned.